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FAQs

What is TotalBid?

TotalBid is an online transportation trading exchange that enables shippers to solicit and pragmatically evaluate carrier bid packages via the Internet. TotalBid is suited for bids entailing any mode of transportation and accommodates multi-mode bid packages. The TotalBid system facilitates the completion of periodic bid events between buyers and potential vendors using state of the art technology and supply chain best practices. This enables TotalBid clients to conduct smarter more efficient business.

What are the benefits of TotalBid?

TotalBid substantially reduces procurement time. It standardizes, centralizes, and organizes all bid information allowing for seamless and efficient execution and analysis. TotalBid encourages the most competitive bids. The user of a grading system and an easy to use reverse auction format makes Total bidder friendly. This coupled with the ability to offer the tender to a larger pool of bidders, without adding to procurement time, encourages a more competitive bid.

As a Shipper, how do I get started using TotalBid?

First, sign up at the TotalBid Registration Page. Make sure you select "Shipper" as your User Type. Once you've registered, within two business days TotalBid's support team will contact you and activate your account. Once this has occurred, you will be able to log into the system and start creating Auctions for clients to bid on. To check the status of a registration request, check with TotalBid's Support Team.

As a Bidder, how do I get started using TotalBid?

First, sign up at the TotalBid Registration Page. Make sure you select "Bidder" as your User Type. Once you've registered, your account is immediately active and ready to start making bids. Once you log in, you will see any active or upcoming frieght bids available. You can also elect to receive a notification when new freight auctions occur. If you have any issues or questions, check with TotalBid's Support Team.

What does the grade next to my bid mean?

As you make bids, you will notice that each bid is assigned a grade (A, B, C, D, or F). Grades are assigned based on a formula that incorporates both a shipper's benchmarks and other carriers' bids.

How do I know if I win the bid on any given lane?

Once an auction is completed, the shipper and TotalBid representatives will determine the winner of each lane bid. The winners will be notified by the contact information filled out in their registration form, which includes email and phone contact info. The assigned grade weighs heavily, so bidders should strive for the best grade possible.

If I have an issue or question, who do I contact?

Check our Contacts Page for the current contact information for TotalBid's support team.




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